AES-CRM

The revenue CRM built for UK clinics

A purpose-built CRM combining a full clinic CRM, an AI receptionist, automation, and a compliance layer. Capture, qualify, convert, and manage patients seamlessly.

UK-GDPR Compliant
CQC Ready
AI Receptionist
New patient booked: Sarah J. - Botox

One system. Four tightly-connected layers.

Designed to unify your entire clinic workflow from the first click to long-term retention.

Layer 1

The Front Door:
AI Receptionist

Never miss a lead. Our AI receptionist engages web visitors 24/7, answers questions, qualifies intent, and books appointments directly into your calendar. It handles the busy work so your front desk can focus on the patients in the waiting room.

24/7 Chat

Always online.

Instant Booking

Syncs to calendar.

Layer 2

System of Record:
CRM & Pipelines

Keep track of every patient journey. Visual pipelines designed for aesthetic treatments help you manage leads from inquiry to treatment and retention. Understand exactly where revenue is stuck and how to unlock it.

Patient Profiles

Centralised data for every patient interaction, including photos and history.

Visual Pipelines

Drag-and-drop stages custom to your clinic flow and treatments.

Treatment Records

Secure storage for history, notes, and before/after photos linked directly to the patient record.

Layer 3

System of Action:
Automation

Do more with less. Automate the repetitive tasks that slow your team down. From pre-treatment instructions and deposit collection to post-care follow-ups and birthday offers, keep your patients engaged without lifting a finger.

  • Automated deposit collection
  • Post-treatment feedback requests
  • Appointment reminders via SMS & Email

Workflow Triggered

"Post-Treatment Care" sent to 12 patients today.

Layer 4

System of Trust: Compliance & Governance

Built specifically for the UK market. We handle the complexity of data protection so you can focus on clinical excellence.

UK GDPR Compliant

Data hosted securely on UK servers with full encryption at rest and in transit.

Consent Management

Digital consent forms with version control and patient signatures stored forever.

Audit Trails

Complete logs of who accessed what data and when, ready for CQC inspections.

Built for clinics that want growth without chaos.

Stop stitching together five different software tools. Get one source of truth.

Higher Revenue

Capture leads instantly and automate follow-ups to increase conversion rates by up to 30%.

Better Patient Experience

Provide a seamless, professional digital experience that matches the quality of your clinical care.

Less Admin Stress

Reduce manual data entry and "busy work" so your team handles fewer calls but books more appointments.

Ready to transform your clinic?

Start your free trial and see how AES-CRM can streamline your operations and grow revenue.